Contact STICK
Last updated: September 17, 2026
For support, legal, and partnership requests, use the channels below.
Support
- Email: [email protected]
- Include your username, challenge name, and issue summary for faster handling.
Wallet and Distribution Questions
- If your request relates to cash balances, distributions, or withdrawals, include transaction references and distribution dates.
Privacy and Legal
- For privacy rights requests or legal correspondence, contact [email protected] with the subject prefix "Privacy" or "Legal".
Frequently asked questions
Why does my projected share move?
- Group challenge shares are based on current weighted points. Your displayed share can change as you or other active members earn points; the final amount is set only when the challenge settles.
When can I withdraw cash?
- USD from a settled challenge becomes withdrawable after the required identity verification. The minimum withdrawal is $50.
What should I include in a support request?
- Send your username, challenge name, and a short description of what happened. For wallet or distribution questions, also include the relevant transaction or settlement date.